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Dog Parks

Dog and cat sitting in the forest on a log

What to Expect

In your search for a veterinary facility, we believe you should expect high-quality care as well as great service. Our goal has been to assemble a veterinary health care team committed to providing exceptional client service and veterinary health care. Our commitment to you is to continue to offer our world-class service and a state-of-the-art veterinary facility. Your pet's annual wellness exam will include a complete physical to include a thorough examination of the eyes, ears, teeth, heart, lungs, abdomen, body condition, and hair coat. Because even the most cooperative pet may not readily go along with a tooth and gum brushing, an annual dental cleaning by your veterinarian may be in order. Like you, your pet can lose his teeth due to decay and neglect. It's a good idea to keep an accurate medical diary not only of the procedures and vaccinations your pet receives at the vet but also of notes on things like your pet's elimination habits and any physical changes or unusual occurrences. Keep track of small shifts in your pet's behavior, including urinary marking habits and mood swings, along with diet and routine modifications. Take this notebook when you visit the vet. These seemingly unrelated occurrences may help explain the results of your pet's medical tests. Your veterinarian may refer you to a specialist, veterinarians who have completed studies in specialties such as internal medicine, surgery, and emergency care if your pet must undergo a procedure that requires more precise knowledge and experience.

Two puppies running  next to each other on a hiking trail.

Policies

Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. All cats must be presented in an appropriate cat carrier or on a leash. We offer 'drop-off' appointments for your convenience. A 'drop off' means you could bring your pet at the time that is pre-determined and leave them with us. Usually, we will ask you to 'drop off' sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, they will give you a call to go over the diagnosis and to give you discharge instructions and set a pick-up time for your pet. For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, Care Credit, and cash.